Senior Manager for Solutions Engineering (Americas)
Hi there!
We are Semrush, a global IT company developing our own product – a platform for digital marketers. New stars are born here, so don’t miss your chance. And this is our Senior Manager, Solutions Engineering for those who are goal and success-oriented.
Tasks in the role
Attract, recruit, ramp, and mentor a team of great Solutions Engineers from diverse backgrounds and experiences
Support the performance management process with the Solutions Engineering team including activities such as goal planning, professional development, and annual reviews. Responsible for team motivation, retention, and career planning
Develop team process, procedures, along with development of dashboards and playbooks
Work closely with the International Sales management peers around deal strategy, progression, prioritization, and resourcing
Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering
Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with demonstrations, technical deep dives, trials and POVs
Lead and report technical responses with support and key engineering partners and senior leadership. Develop response plans and provide updates back to key partners
Up to 40% of traveling
Who we are looking for
Highly motivated self-starter with the ability to work to deadlines
Proven history of working well in the US region
2+ years of SE Leadership experience
4+ years of SE experience
Demonstrated success in building and leading teams selling in high velocity Mid-Market and Enterprise SaaS environments
Experience in hiring, coaching, and developing a geographically distributed team and managing in a virtual environment
Domain expertise specifically within SEO, digital marketing, and martech (preferred, but not needed)
Strong collaboration with cross-functional teams, including marketing and product development, to develop effective sales plans & strategies
Excellent Judgment: Demonstrates sound decision-making skills and the ability to assess complex situations to make informed choices
Strong People Management: Excels in hiring top talent, developing team members' skills, and fostering a high-performing culture within the organization
High Standards: Sets and maintains exceptionally high standards for themselves and their team, constantly driving for excellence in all aspects of work
Strategic Thinking with Tactical Execution: Balances strategic thinking with a hands-on approach to ensure effective execution of plans and initiatives
Innovation Mindset: Encourages and expects innovation from their team, fostering a culture of creativity and continuous improvement
Ambitious and Conviction-driven: Sets ambitious goals and possesses the confidence and determination to pursue them with conviction
Results-Oriented: Focuses on achieving measurable results, meeting targets, and driving impactful outcomes
Inspirational Leadership: Inspires and motivates others, fostering passion and commitment within the team to achieve shared goals
Not required, but a plus
You share our common values: Trust, because we prefer to speak up and be our true selves; Sense of Ownership, because it’s not worth wasting time on something you don’t believe in; and enthusiasm for Constant Changes, because we are always looking to make things better
We will try to create all the right conditions for you to work and rest comfortably
This offer stands for the “hybrid” work format: some days, you work from the office, and some #wfh.
Low cost medical, dental, and vision plans
Dependent Care Savings Accounts and Flexible Spending Accounts
Employee Assistance Program
401(k) plan with flexible ways to save and fully vested employer match up to 4%
Unlimited PTO
Paid parental leave
Short-term and Long-term Disability
Accidental death and dismemberment (AD&D) insurance, Life Insurance
Travel Insurance
Corporate Events
Snacks, coffee, tea
Finally, a little more about our company
Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media and competitive research campaigns and get measurable results from online marketing.
We’ve been developing our product for 16 years and have been awarded G2s Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500 and many more. In March 2021 Semrush went public and started trading on the NYSE with the SEMR ticker.
10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,000 people around the world are working on its development. The Semrush team is constantly growing.
Our new colleague, we are waiting for you!
Semrush is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. All employment decisions are based on business needs, job requirements, merit, and individual qualifications.
At Semrush, we take a serious and comprehensive approach to hiring new people. We welcome those who are professionals in their field and passionate about their work to join our team.
A “five-minute interview” or “get a job in three clicks” approach is not the way we work.
During the interview, we ask candidates to talk about themselves and their background in detail. We try to discover the most important aspects about the way someone works and their personality before a job offer is made.
Once the resume is received it will be reviewed by a member of the Talent Acquisition team. We try to provide feedback within three working days.
Flexible approach for an interview format
In order for the online meetings to be productive, we suggest following these tips to make sure you are set up well:
- Join the interview from a laptop or desktop computer (not a smartphone). You may need to print something or present your screen during the interview.
- Please turn on your camera. Visual communication is especially important for us.
- Choose a quiet place to talk. Attending an interview from the street is not a good idea.
- Keep your phone at hand in case there are technical issues that mean we have to continue the interview by direct call.
Sales
Sales team is obviously a critical part of any company. It is assumed that colleagues from Sales are responsible for attracting new lead flows and adding value to our customers through the multitude of the company’s products. However, Semrush wouldn’t be Semrush if everything was that simple.
Across our large Sales team we have several focus areas:
The Account Executive Teams help acquire new customers and maintains strong relationships with existing customers. They go deep into their particular business needs and provide additional Semrush solutions to optimize growth through prospecting, demos, and value creation.
The Sales Training & Enablement Team supports the whole division through sales skill development and translating product information into comprehensible resources. This team conducts onboarding for all new Sales people and prepares regular training (product and sales skills) for them as well as for the Sales Managers.
The Sales Operations Team makes use of competitive analysis, past performance metrics, and other indicators to predict future growth and trends. In addition, this team manages the sales compensation and incentives programs.
The Project Management Team develops, monitors, and reviews project management deliverables and activities within the project plans. Department’s strategic and important projects are started and managed by this team. They make our future interesting and cutting-edge!
The Sales Solutions Team assists the AEs with their sales motion, focusing on some of our more complex product solutions. They provide detailed presentations of our tools to convey the value to customers. These colleagues also deal with all technical issues that arise in the sales process, prepare the necessary documentation, and interact with the development teams.
The Sales team has members located all over the world including Malaysia, Thailand, Australia, Serbia, Spain, the United States, you name it! Currently, we have several hubs across the US offices and our largest one is located in Barcelona.
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